FAQ

How do I reset my password

Click onto the 'My account' button in the top left corner, and then click the 'reset password' button and follow the steps.

How long is standard delivery?

Once you have placed an order you will receive an order notification letting you know that we have received your order. When an item is ready to ship, your order will be confirmed by email. As a guide, your order will normally be confirmed within 48 hours. Once your order has been shipped, you will receive a notification confirming your item is on it’s way to you. Please note that shipping rates & delivery times vary from supplier to supplier. Please see our delivery page for estimated shipping times.

Are you getting more stock in?

We try our hardest to have full availability always if something is not currently in stock, the best thing we can suggest is to check back to the site regularly or sign up to our mailing list to keep updated with what's new and the latest deals. All our suppliers regularly update us with stock availability, allowing us to make sure stock is available for 99% of the time.